Warranty Details

This Uinta Products warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law in your country of residence. As such, these warranty benefits are in addition to, and not instead of, rights provided by consumer law and it does not exclude, limit or suspend a buyer’s rights arising from consumer law.

Consumers have the right to choose whether to claim service under this warranty or under their consumer law rights. Please note that these warranty terms and conditions shall not apply to consumer law claims. Please contact your local consumer organization for more information on applicable consumer laws in your country. If any provision of these warranties is unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.
 

Your Brydge-branded hardware product is warranted against defects in materials and workmanship under normal use, when used in accordance with Brydge’s user manual that comes with the product and for the relevant Warranty Period (see above). Only original, unaltered and unmodified materials and workmanship are covered by this warranty.
 

If a defect arises during the Warranty Period, Uinta Products, at its sole discretion and option, will (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability, or (2) replace or exchange the product with a product of equivalent functionality and value. Due to the nature of the product, repair or identical replacement product or parts may not be available at the time of the claim (including where a product has been discontinued). 

Uinta Products shall repair or replace a damaged part with the closest matching product or the closest matching part of the product in the closest matching color. This choice shall be handled on a case-by-case basis between Uinta Products and the customer, and Uinta Products will make the final decision as to what option to choose.
 

This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship. Any problem caused by abuse, accident, misuse, modifications, unauthorized repairs, exposure to excessive heat, liquids, sand or other contaminants or an act of God (such as but not limited to flood, drought, earthquake or any other natural disaster) is not covered nor are other causes that are not defects in materials and workmanship. The Warranty does not cover the replacement of lost or stolen products.
 

Your Brydge product is only to be used with the corresponding device specified on the packaging/instructions. Uinta Products will not be responsible for any damage caused by use with a device/accessory (e.g., screen protector) other than the device/accessories approved and specified by Uinta Products on the packaging. Uinta Products disclaims all liability for any damage or malfunction caused to any separately purchased Apple® iPad or Microsoft Surface Pro (any model) or any other device, and shall not be responsible under any implied or expressed warranty or guarantee in relation to any separately purchased Apple® iPad or Microsoft Surface Pro (any model) or any other device. For screen protectors, this warranty is automatically voided when the screen protector is removed from the original device to which it was attached.
 

Uinta Products reserves the right to reject any warranty claim where it detects foul play. Any product that has any physical damage, that is not in a clean and as new condition (such as scratches or dents or discoloring from dirt or other materials) or damage caused by liquid will void this warranty and any request not be approved for a warranty claim. For keyboard products, accidental damage, scratches, dings, dents or any shifting in the keys and or keyboard due to rough treatment or incorrect use of the keyboard is not covered and will void the warranty.
 

To obtain the benefit of the warranty, you must return the product to Uinta Products. Uinta Products offers free return shipping on any approved warranty claims. Uinta Products reserves the right to charge for shipping on unapproved warranty claims. A shipping label will be provided to you if you are within the United States. If you are outside the United States, we will reimburse your return shipping to a maximum of US$15.00 after providing a copy of the shipping receipt. The product must be sent back to Uinta Products within 14 days from the date the warranty claim was approved. Uinta Products shall not assume the risk of loss of the product during shipment from the customer to Uinta Products. If you are returning to one of our facilities outside of the United States, we will need you to provide the shipper and tracking information to support@uintaproducts.com in order to process the return. Should the tracking information not be provided upon shipping the return, an additional US$9.95 may be charged by Uinta Products in its discretion.
 

Uinta Products will not be liable for any duties or charges associated with returning the product.  You should clearly mark "returning unsuitable goods to sender" on the customs form and parcel itself. We recommend using registered insured postage as we will not cover loss of a return.
 

After the product is shipped to Uinta Products, we will inspect the product and contact the customer within 14 days to give the results of the inspection and inform the customer of the next steps.
 

Uinta Products' total liability under this warranty is limited, in all circumstances, to the value of the product purchased by the customer.
 

A replacement product assumes the remaining term of the warranty from the original date of purchase. Where a product is replaced, the replaced item becomes the property of Brydge and any replacement item becomes your property.
 

UINTA PRODUCTS IS NOT RESPONSIBLE FOR DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF DATA, LOSS OF REVENUE, AND LOSS OF ANTICIPATED PROFITS. BRDYGE’S WARRANTIES DO NOT COVER ANY THIRD-PARTY DEVICES OR THE PERSONAL PROPERTY OF ANY CONSUMER. THESE WARRANTIES DO NOT APPLY TO UINTA PRODUCTS SOFTWARE OR TO ANY THIRD-PARTY SOFTWARE. ANY ALTERATION, CHANGE, MODIFICATION, OR REPAIR (OTHER THAN REPLACEMENT OF A REPLACEABLE COMPONENT) MADE TO THE PRODUCT BY A PARTY OTHER THAN BRYDGE OR BRYDGE’S AUTHORIZED SERVICE PROVIDERS VOIDS ALL WARRANTIES. UINTA PRODUCTS RESERVES THE RIGHT TO REFUSE WARRANTY REPLACEMENT FOR SUSPECTED FRAUD OR ABUSE OF BRYDGE’S WARRANTY POLICY CONTAINED HEREIN. BRYDGE’S WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. UINTA PRODUCTS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF THE LAW PROHIBITS UINTA PRODUCTS FROM DISCLAIMING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANTABILITY, ALL SUCH WARRANTIES ARE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

BRYDGE AUTHORISED RESELLERS, AGENTS OR EMPLOYEES ARE NOT AUTHORIZED TO MODIFY OR EXTEND BRYDGE'S WARRANTIES. UINTA PRODUCTS RESERVES THE RIGHT TO CHANGE WARRANTY TERMS AND REMEDIES WITHOUT NOTICE.