Shipping & Delivery Information

Due to high order volume and our warehouses managing the COVID-19 impacts, you may experience extended shipping and delivery timelines. Please know however, our team continues to work hard to get each order shipped as fast as possible.

Despite working from home, our support staff are all available and working to respond to all inquiries as they come in. We are currently experiencing a high volume of support requests and it is taking us longer than usual to respond to individual cases.

For items that are in stock, we aim to have each order ship from our warehouses within 1-2 business days from when the order was placed. However, as our team and partners navigate the COVID-19 crisis, orders may take a little longer. Orders may also take longer to ship due to local or national holidays, or other circumstances out of our control. For items that are backordered, pre-ordered, or out of stock, we will get these shipped out as soon as possible, from when the order was placed. 

With warehouses located in the United States (New Lenox, IL and Park City, UT), Canada (Vancouver), and China (Shenzhen), we aim to provide you with the most efficient and cost-effective shipping solutions available.

If your order needs to be edited or cancelled after being placed, please reach out to our support team asap, here CONTACT US. We will do everything in our power to accomodate this request. However, once your order begins processing at our 3PL shipping warehouse, this request will not be possible on our end and your order will ship as is. Then, once you recieve the delivery, please reach back out to our support team, who will help you coordinate a return.

Products also available at AMAZON.COM with Amazon Prime logo

US Shipping Transit Zones

Below is a US Map indicating shipping zones and their respective estimated BUSINESS days in transit for GROUND SHIPPING via FEDEX, shipping out of our warehouse in New Lenox, Illinois.

** The following week
^ Earliest possible delivery beginning the following week.

Please note, this map is a general representation. Also, while delivery issues are uncommon, delay could occur due to human error, weather conditions, traffic, accidents, natural disaster, etc. Neither our shipping carrier or our company can "guarantee" delivery dates.

US orders are shipped out of our warehouse located in New Lenox, Illinois.

Brydge Technologies is not responsible for any customs duties or taxes incurred for International orders. It is the full responsibility of the receiver (customer) to settle these charges locally, where applicable.